This page explains how to return something to Inkbank.
At Inkbank, we make returning anything you buy as easy as possible.
Ordered something by mistake?
No worries. If you ordered incorrectly, please let us know ASAP. If you contact us before your order is processed, the contents can easily be be adjusted - at no extra cost.
Received wrong product(s)?
If you were sent incorrect item(s) in error - oops. Please contact us and your order will be re-posted to you at no cost together with return instructions.
Received broken or DOA product(s)?
Please contact us and your order will be re-posted at no cost together with return instructions.
Faulty product - under warranty?
Depending on the product, there may be no need to send it back. Please contact us for more information.
Changed your mind?
If you change your mind after placing an order, please let us know as soon as you do. If you contact us before your order is posted, the contents can be adjusted at no cost.
Want to return something in person?
No worries, but please make an appointment first.
20 McCarthy Pl
(unless alternative posting address is provided)
Please pack whatever you're returning thoughtfully. Make sure any ink bottles are capped tight, so they don't leak. Even a small leak can make a big mess.
Depending on what or why you're returning, we may need extra information from you before processing your return. Please include your order number or name and address.