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Shipping (methods, charges and delivery times) |
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Most
domestic orders ship with Australia Post, using either regular or express post
satchels. Larger orders (eg. toner cartridges, printers) or whatever doesn't fit
in a satchel will be sent with Fastway
couriers. You can
also use your own courier or pick up the goods yourself.
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Customer service
(02) 6241 0122
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Other contact info
>>
Shop open hours |
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Domestic orders over $100 ship for free by Express post
Domestic orders under $100 ship for $7.00
by Regular post
Excess charges may apply for orders over $3kg
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Most orders ship within 24 hours,
but it can take longer. Out of stock items take a day or two to get in and
at times it just gets too busy to process
all the
orders received on the day. Placing your order few days in advance will ensure
you receive your goods on time. |
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You can use these tables to work out if you will get charged for
postage. Please also read notes below...
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1) ACT and
surrounding area (including Canberra, Yass, Cooma, Goulburn, Bungendore
etc)
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Order value |
Weight / size |
Regular post |
Express Post |
Fastway courier |
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under $100 |
up
to 500g |
$7.00
/ next day |
$11.00 / next day |
$7.00 / next day |
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500g to 3kg |
$7.00
/ next day |
$11.00 / next day |
$7.00 / next day |
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over $100 |
up
to 500g |
FREE
/ next day |
FREE / next day |
FREE
/ next day |
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500g to 3kg |
FREE / next day |
FREE / next day |
FREE
/ next day |
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over 3kg & large |
- |
- |
FREE / next day |
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2) SYDNEY
and major towns in NSW (use table # 5 if you live in a remote area)
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Order value |
Weight / size |
Regular post |
Express Post |
Fastway courier |
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under $100 |
up
to 500g |
$7.00
/ 1-2 days |
$11.00 / next day |
$7.00 / 1-2 days |
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500g to 3kg |
$7.00
/ 1-2 days |
$11.00 / next day |
$7.00 / 1-2 days |
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over $100 |
up
to 500g |
- |
FREE
/ next day |
$7.00 / 1-2 days |
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500g to 3kg |
- |
FREE
/ next day |
$7.00 / 1-2 days |
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over 3kg & large |
- |
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$7.00 / 1-2 days |
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3) CAPITAL
CITIES (Melbourne, Brisbane, Adelaide)
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Order value |
Weight / size |
Regular post |
Express Post |
Fastway courier |
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under $100 |
up
to 500g |
$7.00
/ 2-3 days |
$11.00 / next day |
$11.00 / 2-3 days |
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500g to 3kg |
$7.00
/ 2-3 days |
$11.00 / next day |
$11.00 / 2-3 days |
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over $100 |
up
to 500g |
- |
FREE
/ next day |
$7.00 / 2-3 days |
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500g to 3kg |
- |
FREE
/ next day |
$7.00 / 2-3 days |
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over 3kg & large |
- |
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$11.00 / 2-3 days |
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4) OTHER
CAPITAL CITIES
(Perth, Darwin, Hobart)
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Order value |
Weight / size |
Regular post |
Express Post |
Fastway courier |
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under $100 |
up
to 500g |
$7.00
/ 3-5 days |
$11.00 / next day |
$27.50 / 3-5 days |
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500g to 3kg |
$7.00
/ 3-5 days |
$11.00 / next day |
$27.50 / 3-5 days |
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over $100 |
up
to 500g |
- |
FREE
/ next day |
$22.00 / 3-5 days |
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500g to 3kg |
- |
FREE
/ next day |
$22.00 / 3-5 days |
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over 3kg & large |
- |
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$22.00 / 3-5 days |
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5) OTHER
AREAS (in
Australia and Tasmania)
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Order value |
Weight / size |
Regular post |
Express Post |
Fastway courier |
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under $100 |
up
to 500g |
$7.00
/ 6 days |
$11.00 / 1-3 days |
$27.50 / 5-10 days |
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500g to 3kg |
$7.00
/ 6 days |
$11.00 / 1-3 days |
$27.50 / 5-10 days |
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over $100 |
up
to 500g |
- |
FREE
/ 1-3 days |
$22.00 / 5-10 days |
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500g to 3kg |
- |
FREE
/ 1-3 days |
$22.00 / 5-10 days |
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over 3kg & large |
- |
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$27.50 / 5-10 days |
6)
INTERNATIONAL ORDERS
All international orders
are sent with Australia Post (air freight). Base charge AU$20 is
automatically added at
the
checkout. If the actual postage is more than $20,
the difference will be added to
your total on processing.
You
can use the freight
calculator
to work out if you will get charged extra.
Registered post will cost extra $10.
International
delivery times vary from country
to country but
usually it takes 1 - 3 weeks to most places
(some
countries can take longer). Please contact us
for a quote on shipping to your part of the world.
Notes:
- Almost all domestic orders (98%)
ship for $7.00 or free.
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- Highlighted (yellow) fields indicate the
default postage method. If you don't specify otherwise, that's how
your
order
will be sent (and how much it will cost).
- If default postage for your area is "Regular"
and you wish to upgrade to Express, please write EXPRESS
in
the "Additional info / comments" field on the order form. You may be
charged any price difference.
- We need your street address, even if you want
us to deliver to your PO box. There are fields on the order
form for both addresses.
- Couriers don't deliver to PO boxes.
- Above delivery times are estimates only and
can vary.
- Delivery times begin when posted - not from
when you place the order.
Please contact us
if you don't receive your order in reasonable time, or if you
have any other questions.
