Most domestic orders ship with Australia Post, using either
regular or express post satchels. Larger orders (eg. toner cartridges,
printers) or whatever doesn't fit in a satchel will be sent with Fastway
couriers. You can arrange your own courier or pick up the goods yourself -
if you like, but please let us know when placing your order.
Domestic orders of less than $100 value cost $7.00 by Regular post.
Upgrade to Express post will cost $4 per order extra. Please specify, if
you prefer Express (in additional information field - on order form).
Domestic orders over $100 ship free by Express post. Some charges may
apply for orders in excess of 3kg.
Most orders get processed and ship within
24-48 hours, but it can (and does) take longer at
times.
Placing your order few days in advance will ensure you receive your goods
on time.
INTERNATIONAL ORDERS
All
international orders ship via Australia Post (air freight). Base charge
of AU$20.00 is automatically added at the checkout. If the actual postage is more
than $20, the difference will be added to your
total on processing. You can use the freight calculator to
work out, if you will get charged extra. There is no tracking
available with this service. If you prefer a different shipping method (eg
express with tracking, courier etc), please specify when ordering. Any extra
charges incurred will be added to your order total on processing.
Almost all domestic orders (99%) ship for $7.00 - or free.
If default postage for your order is "Regular" and
you wish to upgrade to "Express", write EXPRESS in the "Additional information /
comments" field on the order form. You will be charged the price
difference ($4).
Unless you live in a PO
Box, please enter your street address as
well, even for delivery to a PO Box. There are fields on the order form
for both addresses.
Couriers don't deliver to PO
boxes.
Please contact us if you don't receive your order in reasonable
time, or if you have any other questions.
