This page contains information on dealing with "Ink system
failure", "Scanner system failure" and similar error messages
on HP
printers and multifunction devices. Often the errors appear after replacing ink
cartridges, sometimes during printing,
other times there is no apparent
reason. Before attempting to reset any error, make sure that there is no
obvious problem
that might be causing it (eg: no ink in cartridges,
cartridges over full, ink on the cartridge chips/contacts, missing
cartridge
chip etc.).
Resetting HP 3110 & 3310 "system
failure" errors:
(might work on other similar
models as well)
1) with the printer turned on, switch off at the
power point (or remove power cable from printer). Don't shut down using
the
"power" button on printer!
2) press and hold OK and CANCEL buttons at the same
time
3) replace power cord or switch on at the power point
(while still holding the OK and CANCEL buttons)
4) the printer should power up
5) follow on screen prompts to set the date, country
etc
6) switch printer off when prompted
7) turn printer back on (using the POWER button) and
check that the error is gone
Resetting HP Photosmart C6180 &
C7180 "system failure" errors:
(might work on other similar models
as well)
1) press * and # at the same time
2) press 1, 2, 3 and “support R0632M” should display
3) press > and “information menu” should display
4) press > and “configuration menu” should display
5) press OK and “hardware failure status” should display
6) press OK “failure status: clear”. Press OK to clear
7) press CANCEL
8) press CANCEL
9) press CANCEL
10) turn printer off, unplug power cord for 2 minutes, plug cord back in then
turn printer back on.
