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Conditions:
Any
"faulty" products should:-
1)
be returned to InkBank (unless "on site" warranty
is specified)
2) be returned within 12 months from date of purchase
3) be accompanied by a copy of tax invoice or receipt for the item
4) have postage / freight pre-paid by purchaser (*) unless agreed otherwise
5) include a print sample (if possible) clearly showing the fault
(*)
Return freight (back to purchaser) of any replacement product will be paid by Inkbank
If a
"faulty" ink or toner cartridge is empty, refilled or out of date and/or if
any other product is damaged, modified, used for purpose not intended for or as
instructed, or if any of above points are not met, Inkbank
will not process claims for warranty.
Before returning anything, please contact us.
If any ink cartridge or toner cartridge was discounted, because it is out of date,
the manufacturers warranty does not apply, even if you bought the product
recently.
We are under no obligation
to refund your money, if you ordered a wrong product, or no
longer need it for some reason. We may be able to work out a trade or
exchange, if it is a stock item, undamaged and returned in good condition.
We don't accept: used refill kits, bulk ink, opened ink or toner cartridges
etc for exchange (unless faulty), because they can't be resold.
Please check
you have the right product - before opening it!!!
Feel free to
contact us with any printer related problems you may be having.
Printer troubles can be frustrating and often quite simple to rectify, if you
know what to do.
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