Inkbank.com.au

	Guarantee - terms, conditions and returns...
	It must be difficult to buy something like printer ink on the internet, from a short description and maybe some photos. There are hundreds of websites selling similar looking products, each claiming theirs to be the best quality, value etc. So...how do you know who to trust?		Customer service        (02) 6241 0122      >>  Other contact info      >>  Shop  open hours
	Well...you don't. That's why it's important to deal with someone who is willing to back up the claims with a solid guarantee of satisfaction! 1) Inkbank will replace free of charge any product that you are not 100% happy with. If it doesn't perform as you expected, or as  described on this website, even if you ordered wrong, we will replace it for you. 2) Inkbank ink is guaranteed to fully meet your expectations. If you feel the ink is not as described here, or doesn't perform as you thought it would - we will refund you the purchase price in full. You risk nothing... 3) All products sold here include 12 months warranty. This includes genuine and compatible ink & toner cartridges, refill friendly ink cartridges, ink level resetters, continuous ink systems, ink refill kits etc.
	Conditions: Any "faulty" products should:- 1) be returned to InkBank (unless "on site" warranty is specified) 2) be returned within 12 months from date of purchase 3) be accompanied by a copy of tax invoice or receipt for the item 4) have postage / freight pre-paid by purchaser (*) unless agreed otherwise 5) include a print sample (if possible) clearly showing the fault (*) Return freight (back to purchaser) of any replacement product will be paid by Inkbank If a "faulty" ink or toner cartridge is empty, refilled or out of date and/or if any other product is damaged, modified, used for purpose not intended for or as instructed, or if any of above points are not met, Inkbank will not process claims for warranty. Before returning anything, please contact us. If any ink cartridge or toner cartridge was discounted, because it is out of date, the manufacturers warranty does not apply, even if you bought the product recently.    We are under no obligation to refund your money, if you ordered a wrong product, or no longer need it for some reason. We may be able to work out a trade or exchange, if it is a stock item, undamaged and returned in good condition. We don't accept: used refill kits, bulk ink, opened ink or toner cartridges etc for exchange (unless faulty), because they can't be resold. Please check you have the right product - before opening it!!! Feel free to contact us with any printer related problems you may be having. Printer troubles can be frustrating and often quite simple to rectify, if you know what to do.