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Most products
sold here are also covered by manufacturers warranty. This includes
genuine and compatible ink & toner cartridges, printers, ink level
re-setters, continuous ink systems and ink.
Warranty conditions:
Any
"faulty" products should:-
1) be returned to InkBank
(unless "on site" warranty is specified)
2) be returned within 12
months from date of purchase (*)
3) be accompanied by a copy of tax
invoice or receipt for the item
4) have postage / freight pre-paid by
purchaser (**) unless agreed otherwise
5) include a print sample
(if possible) clearly showing the fault
(*) unless specified otherwise in product description
(certain products have 90 day warranty)
(**)
Return freight (back to purchaser) of any
replacement product will be paid by Inkbank
If a
"faulty" ink or toner cartridge is empty, refilled or out of date
and/or if any other product is damaged, modified, used for purpose not
intended for or as instructed, or if any of above points are not met,
Inkbank will not process claims for warranty.
Before returning anything, please contact us.
If any
ink cartridge or toner cartridge was discounted, because it is out of
date, the manufacturers warranty does not apply, even if you bought the
product recently.
We are under no obligation
to refund your money, if you
ordered a wrong product, or no longer need it for some reason.
We will exchange it, if the product
is a stock item, returned in good condition.
We
don't accept used refill kits, bulk ink, opened ink or toner
cartridges etc for exchange (unless faulty), because they can't be resold.
Please check you have the right product - before
opening it!!!
Feel free to contact us with any printer related problems you may be
having.
Printer troubles can be frustrating and often quite simple to
rectify, if you know what to do. |
